October 31, 2024

How to Remotely IMEI Repair and Carrier Unlock Your Device with CPID Server

As CPID Server provides IMEI repair and Carrier unlocking services for Samsung devices, the process is facilitated remotely through USB Redirector software. This guide walks you through each step, helping you understand how to set up and connect with our technicians for an efficient, secure repair process.

How to Remotely IMEI Repair and Carrier Unlock Your Device with CPID Server

Step 1: Prepare Your Device for Remote Service

To begin, make sure your Samsung device is prepared:

  1. Enable USB Debugging:
    • Go to Settings > Developer Options and turn on USB Debugging.
  2. Set Connection Mode:
    • Dial *#0808# and select MTP + ADB.
  3. Screen Timeout Adjustment:
    • Set your screen timeout to at least 10 minutes to avoid interruption.
  4. Remove SIM Card and Unlock Screen Lock:
    • Remove any SIM card and disable screen locks for smoother operation.
  5. Check Battery Level:
    • Ensure your device has at least 50% battery.

Step 2: Download and Install USB Redirector

USB Redirector software is necessary to allow our technicians to connect to your device remotely.

  1. Download USB Redirector:
  2. Install the Software:
    • Follow the installation instructions and launch the application.
USB Redirector Technician Edition Customer Module welcome screen
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Step 3: Initiate the Remote Connection with CPID Server Technician

Now, you’re ready to allow the CPID Server technician to access your device remotely.

  • Connect with Technician:
    • Once you’re in USB Redirector, we’ll provide you with the connection code.
    • Enter the code in USB Redirector to link your device with our technician.
USB Redirector Technician Edition Customer Module connection screen
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USB Redirector Technician Edition Customer Module connectino progress screen
3

Connect Device to USB Redirector:

  • Once the connection is established, USB Redirector Technician Edition will ask to plug a USB device:
USB Redirector Technician Edition Customer Module USB device servicing, step 1
4

Allow Remote Access:

  • A pop-up will ask you to confirm remote access. Select “Always allow from this computer” to avoid repeated prompts

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USB Redirector Technician Edition Customer Module USB device servicing, step 3
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Step 4: Start the IMEI Repair/Unlock Process

With your device connected, our technician will begin the repair or unlock process. Please avoid unplugging or interrupting the device during this step.

  1. Monitor Progress:
    • You’ll see status updates directly on your screen as we proceed.
  2. End of Session:
    • When completed, we’ll confirm that your device is ready to use with your chosen carrier.
USB Redirector Technician Edition Customer Module USB device servicing, step 4
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Using USB Redirector for remote IMEI and unlock repairs makes the process smooth and secure, ensuring you have access to our specialized services right from home. For questions or technical support, please reach out to us via our support page!

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